| GENERAL |
How do I sign up for services?
Simply contact us for your free estimate via our website or
on the phone. You can email us by clicking on the ‘contact
us’ button on our website,
or by phone at (765) 401-6000.
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How do I pay for services?
Our monthly billing allows for your invoice to be paid once
each month. You don’t need to leave a check under the
door mat each week. You can pay by mail via check or money order
or you can pay via our website by clicking on our “pay
invoice” button. Online payments are processed by Paypal,
which is the safest way to pay online! |
Why should I choose Crawfordsville Outdoor?
There are many reasons. First and foremost,
our reputation is based on your satisfaction. We are a very
reputable company with the experience and resources to get the
job done right and on time. We take pride in customer satisfaction
and it shows in the appearance of our staff, equipment, and
details. |
Are you licensed and insured?
Yes we are. We carry $1,000,000 in general
liability insurance and also carry policies on our technicians,
equipment and trucks. This is very important. As a homeowner
or commercial client, you assume all risk when hiring an uninsured
contractor. Ask all contractors to provide proof of insurance
coverage prior to allowing them work on your property.
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| LAWN CARE |
Do I have to sign a contract?
No, we do not require contracts for
residential lawn maintenance. |
We have company coming in town. Can I
change my service day this week?
Absolutely! Simply call us with as much notice as possible and
we’ll do everything we can to accommodate your needs.
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How often should I water my lawn?
Your lawn needs 1 inch of water per
week, whether it comes from rain or irrigation. While irrigation
is not as beneficial to your lawn as rain is, it will keep the
lawn nourished until the next significant rainfall. |
When is the best time to water?
Early morning is best between 5 a.m. and 8 a.m. If this is not
possible, after 4 p.m. is acceptable. Just don’t water
overnight. Overnight watering is the main cause of the emergence
of undesired weeds. |
Will you be here the same day every week?
Yes, however, there are instances from
time to time where this is not possible (such as inclement weather
on your scheduled day). |
What if the gate to my back yard is locked?
We recommend using a combination lock
so that our technicians can enter the back yard on your scheduled
day. |
Do you have a referral program?
Yes, we do! If you refer a customer who signs up for regular
service with us, you will receive one month during that calendar
year for free. Call for more details. |
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| SERVICES |
Why should I coat my garage floor?
Did you know more people see the inside
of your garage than any other room in your home? Here in the
Midwest the elements are very hard on concrete. Snow and road
salt can eat away at the concrete exposing the aggregate which
makes the floor unsightly. The biggest cosmetic benefit is that
nearly all spills can be cleaned up quickly and easily. Oil
leaks from cars can simply be wiped up with a paper towel instead
of soaking into the concrete, which stain the surface and eat
away the top layers of concrete.
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What is that black stuff on my roof and
how do I get rid of it?
It’s mainly algae. Algae is a
living, growing organism and as such will continue to grow.
Left untreated, in time it will cover your entire roof. A roof
covered in algae absorbs heat and results in an extremely overheated
attic in the summer, raising your cooling costs. Since algae
feeds off the organic material in your shingles, if it is left
untreated, your roof will require costly, premature replacement.
Roof cleaning can be done once and then easily maintained once
yearly for a fraction of the cost. |
Does the exterior brick on my home really
need to be cleaned?
One of the biggest
misconceptions among homeowners is the belief that brick is
maintenance free. Nothing could be further from the truth. Brick
attracts carbons and algae which will stain your brick, not
to mention the simple acidity in rain water will as well. |
Does my concrete driveway need to be
sealed?
Yes! Concrete sealers help
prevent damage from freeze/thaw cycles and the intrusion of
deicing salts. They keep water from getting into the surface
pores. Sealers also aid in preventing the staining of concrete
from the simple realities of daily life, such as driving on
the concrete, chemical spills, etc. |
When will you be out to get rid of all
this snow?
Snow removal is a scheduling
challenge, because of the time the snowfall arrives and the
amount we receive. We begin snow removal as soon as it begins,
assuming it is before 5 p.m. If the snowfall is overnight, we
begin the following morning at 7 a.m. for residential properties,
due to noise ordinances and simple common courtesy. Commercial
properties will be serviced overnight. If you are on a regular
snow removal agreement, your property will take priority over
all other calls received for snow removal service. If a significant
snowfall is expected overnight, please call us that evening
and we will schedule your service within a brief time window
the following morning. |
I’ve never sealed my deck. Can
you help?
95% of the time, yes!
Depending on the age of your wood deck, it can normally be stripped,
cleaned, and re-sealed (and stained if you wish). Once it is
back to it’s intended appearance, we can maintain the
deck’s appearance once (sometimes twice) per year at a
relatively low cost. Keeping your wood deck sealed is the most
important thing you can do to enjoy the appearance of your deck
as it was originally intended. |
What examples fall under “debris
removal?”
Debris removal is one of the services
we offer that is also one of our most valuable. Those big limbs
on your lawn that came down in that storm last night? We can
take care of it. If you’re a do-it-yourselfer and cut
a tree down but don’t have a truck to take it to the dump
– we take care of that too. Most tasks that require a
lot of debris/trash to be removed we can do for you. |
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